Is the lid watertight?
No. The friction-fit steel lid is designed for storage, reheating and nesting, not leakproof transport.
Can it go on an induction hob?
Yes. Start on a low heat, remove or loosen the lid while cold, and handle the hot steel with suitable protection.
Can it go in a microwave?
No. Metal containers must not be used in a microwave.
Why has my Loopware developed cloudy or rainbow marks?
Normal, and cosmetic. Cloudy white marks are usually minerals left when water or cooking liquid evaporates; blue, gold or rainbow tints are a normal heat-related change in the steel's protective oxide film — not a coating peeling away — and they don't affect cooking performance. To remove them, let the container cool, wipe with diluted white vinegar on a soft cloth, then wash, rinse and dry. Avoid chlorine bleach, ordinary steel wool and harsh abrasive cleaners.
Do the containers nest?
Yes. Same-size containers nest together, and the 1.0L body nests inside the 1.6L body. The flat lids stack separately.
Can I return it if I change my mind?
Yes — and returns are free within 30 days of receiving your order. To return it, just contact us: we'll email you a prepaid returns label and refund you once your return is received.
What exactly do I get, and when will it arrive?
You get the pack you select; UK delivery is free; your estimated delivery date is shown at checkout.